Airbnb and Premises Liability: How Personal Injury Lawyers Hold the Company Accountable

The rise of Airbnb has revolutionized the travel and hospitality industry. With over 4 million hosts and 1 billion guests worldwide, Airbnb offers unique, affordable accommodations. However, this convenience comes with potential risks. Many travelers and hosts have faced safety issues, serious injuries, and legal disputes. Personal injury lawyers are stepping in to hold Airbnb accountable for premises liability, ensure justice for injured guests, and create safer standards for the platform. At the forefront of this effort, Airbnb premises liability attorneys at our law firm are fighting to protect the rights of those harmed while staying at Airbnb properties.

What is Premises Liability? 

Premises liability is a legal concept that holds property owners or occupiers responsible for maintaining safe conditions on their premises. The property owner may be liable if someone is injured due to unsafe conditions, such as broken staircases, slippery floors, or inadequate security.

In traditional settings, premises liability applies to hotels, restaurants, or private homeowners. However, with the rise of Airbnb and other short-term rental platforms, this legal principle is now being applied to rental hosts and, increasingly, to Airbnb itself.

Airbnb’s Role in Premises Liability Cases

Airbnb’s business model complicates the issue of liability. While the company acts as an intermediary between hosts and guests, it does not own or directly manage the properties listed on its platform. This has allowed Airbnb to argue in many cases that it is not liable for injuries sustained at a property listed on its platform. However, legal experts and personal injury attorneys are challenging this position, asserting that Airbnb shares some responsibility due to its role in facilitating and profiting from the rentals.

Airbnb hosts are required to provide safe accommodations for their guests. This includes addressing known hazards and ensuring the property complies with local safety regulations. The host may be liable if a guest is injured due to a host’s negligence—such as failing to repair a broken railing or installing smoke detectors.

Airbnb markets itself as a safe and reliable platform, which creates an expectation of safety for guests. Courts have started scrutinizing Airbnb’s role in screening properties, ensuring compliance with safety standards, and addressing complaints about unsafe conditions.

Airbnb provides a Host Guarantee and Host Protection Insurance program, but these policies often have limitations. Guests may face challenges when seeking compensation, especially if the host’s insurance policy excludes coverage for short-term rentals.

Shared Liability
In some cases, personal injury attorneys argue that the host and Airbnb should be held accountable. For example, if Airbnb fails to act on reports of a hazardous property but continues to list it, the company may share liability for subsequent injuries. 

Types of Injuries and Accidents in Airbnb Rentals

Premises liability cases involving Airbnb can stem from a wide range of accidents, including:

  • Slip and Falls: Wet floors, loose rugs, or poorly lit staircases can lead to serious injuries.
  • Structural Hazards: Collapsing decks, broken furniture, or faulty appliances can cause harm to guests.
  • Fire and Carbon Monoxide Exposure: Properties lacking proper fire alarms, carbon monoxide detectors, or escape plans put guests at significant risk.
  • Swimming Pool Accidents: Unfenced or improperly maintained pools can lead to drowning or severe injuries.
  • Inadequate Security: If a property lacks proper locks, lighting, or other security measures, guests may become victims of theft, assault, or other crimes.

Legal Precedents and Trends in Airbnb Lawsuits

Courts are beginning to recognize Airbnb’s potential liability in premises-related injuries. A notable case is the 1.3 million settlement in favor of the Brown family after a drowning.  You can read more here.

This cases demonstrate a growing trend of holding Airbnb accountable for the safety of its platform and the properties listed. 

Challenges in Airbnb Premises Liability Cases

While legal action against Airbnb is increasing, pursuing such cases can be challenging:

Determining Liability
Establishing who is responsible—the host, Airbnb, or both—requires a thorough investigation of the circumstances of the injury. 

Complex Contracts
Airbnb’s terms of service often include clauses designed to limit its liability. Personal injury lawyers must navigate these contracts to build a strong case. 

Insurance Issues
Hosts may lack adequate insurance coverage, and Airbnb’s policies may not fully cover the damages. This can complicate the process of obtaining fair compensation.

Proving Negligence
To succeed in a premises liability case, the injured party must prove that the host or Airbnb knew about the hazard and failed to address it.

Airbnb injuries can be devastating, but you don’t have to navigate the aftermath alone. At Jeffrey Glassman Injury Lawyers, we are dedicated to protecting your rights and holding negligent parties accountable. With our experience in premises liability law, we can help you seek justice and secure the compensation you deserve.

If you’ve been injured while staying at an Airbnb property, don’t wait—contact us today at (617) 777-7777 for a free, no-obligation consultation. Let us guide you through the legal process and help you rebuild your life.

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